There are many reasons that you might be experiencing problems
with your iPhone. But before doing something to correct what is wrong,
you need to find out first what caused the problems. Troubleshooting
your iPhone is not as difficult as you would think. In fact, you might
be surprised that you can troubleshoot your own iPhone even if you are
not a tech savvy person.

A frozen iPhone is one of the most common
problems of the Apple iPhone. This means that your iPhone is not
operating as expected or totally not working. Here are some of the tips
and tricks for fixing your iPhone when it freezes or when other problems
arise.

Recharge. Make sure to charge your iPhone with a
high-powered USB port, not on a low powered one. Your keyboard USB port
(if you have one) is low powered, therefore you cannot charge your
iPhone with that port. Only a high-powered USB port will charge your
iPhone or you can also use your iPhone AC adapter. You can easily
determine if your iPhone is not receiving a power to charge by just
looking at the battery image. If you see the red part of the battery
image flash three times and then the screen goes black… this is an
indication that the iPhone is not charging.

If recharging your iPhone doesn’t solve your problem try this one.

Restart.
Try restarting your iPhone but if your iPhone is locked up or an
application was frozen, you need to cancel the frozen application first
before you can restart. To cancel the frozen app, press the home button
and hold for about 6 seconds. You should be able to cancel the program
that is locked up. Then restart your iPhone. To do this hold the
sleep/wake button and wait for a red colored slider to appear. Slide
your finger across the slider to turn off your iPhone. Before you turn
it back on, wait for at least 10 seconds. To turn your iPhone on, hold
the sleep/wake button until you see the Apple logo.

If recharging or restarting your iPhone doesn’t solve your problem try another solution.

Reset.
To do this, hold the sleep/wake button and Home buttons simultaneously
for a few seconds. The display will quickly wipe itself and you should
see the black background and white Apple logo. Just ignore any other
symbols that may appear. It is important that you wait for the Apple
Logo before releasing the two buttons. The Apple logo signifies that a
reset is well done.

But then again, if recharging or restarting or resetting your iPhone doesn’t solve the problem, you may also try another way.

Remove.
More often than not, your iPhone will not work as you expect, if there
is content that is not properly synced. This will require more than a
restart… you may need to totally remove the problematic content. You
may try to remove certain content such as contacts, calendars, songs,
photos, videos, or podcasts. Such content may be causing your iPhone not
to sync properly. To do this, connect your iPhone to your computer and
go to the iTunes site. Change your sync options for each of the
following categories: contacts, podcasts, calendars, etc. Click on the
iPhone in the Source list, then select each tab to change what content
is synced, and then click apply.

But if recharging,restarting, resetting or removing content from your iPhone still doesn’t solve the problem, try another one.

Reset Settings.
There are two ways to reset the settings of your iPhone. First go to
settings and then general, then reset, then reset all settings. This
will reset everything but no data or media will be deleted. Second, go
to settings, select general, select reset and choose erase all contents
and settings. This will unfortunately remove all of your saved files,
folders, and content, so do this with caution. You may want to backup
all of your content before attempting this. The second way will put your
iPhone back to the state when you first bought it. Again, use the
second option with care.

If all the tips mentioned above didn’t work… you may try this option.

Restore.
Try restoring iPhone using the latest version of iTunes. Connect
iPhone. When it appears in the Source list, click on Restore in the
Summary tab. This will also wipe the iPhone and all your information on
it.

There are many ways to troubleshoot your iPhone. If you are
still have problems the best advice I can give you now is to go to
Apple.com The iPhone troubleshooting section of Apple’s main iPhone
support site contains a walkthrough for situations like this. They have
an enormous amount of information out there for you. This may be the
best way for troubleshooting your iPhone.